The flood of mobile devices has put them ahead of PCs in terms of growth and sales, as well as widespread adoption. So much so that more and more corporations are seeing a heavy influx of mobile devices, whether connected to the company network or owned by the employees. This makes the role of an IT manager more challenging, as new policies are needed for managing these mobile devices as well as securing the sensitive enterprise data.
So what would a good mobile device management be like? Before the details are worked out, the administrator and IT manager need to be clear on the following:
- Company requirements: Is the use of mobile devices more of a novelty than established practice? If so, what are the various requirements for mobile devices? The enterprise first needs to be clear on what role the mobile devices are going to play in near future—and most likely there’s going to be an increase in adoption—and try to predict the trends.
- Security policy: One important thing not to be left out is the organization’s security policy. It should be cleared defined as to which mobile devices are supported, which platforms, which applications, and up to what support and security levels.
- Mobility needs: The IT department also needs to figure out in advance how the mobile devices will be connected. Are the employees going to use them remotely, or are these devices only needed during the office hours? Further, the connectivity and network configuration need to be clearly defined.
A robust device management policy calls for careful and flexible planning to accommodate new devices and manage the growing cluster.