Building Business Empathy

    John Stone Director, Product & Market Management – Global A&D, Aviation

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    Prejudiced Thinking and Lateral Thinking

    Suresh Shakkarwar Regional Manager Implementation & Support -Western Region

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    Exceeding Customer Expectations

    Ranganathan Jagannathan General Manager - Projects

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    Understanding Customer Expectations

    Ranganathan Jagannathan General Manager - Projects

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    Customer Management Insights

    Ranganathan Jagannathan General Manager - Projects

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