Author Archives: Kumaran P

    Winds of Change Hit The BPO Industry

    Kumaran P No Comments Apr 22,2013 Products & Services, Services

    These last few years have seen major changes in the way organizations work; from controlling your firm from any corner of the earth to having everything you need on a virtual platform, the cloud. And like every industry, the BPO Industry has been affected by this change and to maintain its foothold in the industry, they have to look towards developing new capabilities. This has reflected on the BPO sector in the form of new challenges that they need to face in the present.

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