Mr. George hires a very efficient car to take a long road journey in the hills. Can he rely on a driver who has never driven in the hilly terrain? Can he embark on the journey without a route map or a GPS? Similarly will you consider an ERP which does not have experienced implementation partners or a well-defined implementation methodology? So what should a company evaluating an ERP should look for, when it comes to implementation capabilities?
Evaluating ERP software is a long and tedious process. The evaluation is carried out on multiple dimensions e.g. technology, functional fit, implementation & support capabilities, future readiness etc. Functional fit or the features of an ERP play a dominant role in the decision making process. Let us look at a few pieces of information and try to connect the dots.