When the year 2016 began, Chatbot was a relatively obscure term. A few companies started experimenting with Chatbots. But by the end of 2016, Chatbots were among the top technological trends for the year.
The logistics landscape has evolved immensely over the years, yet the jagged road of uncertainty cripples its progress at every stage from warehousing to transportation. With infinite variables across stages, even one misstep leads to complete breakdown of the entire chain.