With nearly all the customers desiring to talk to a helping agent for resolution of problems, having a call centre isn't an ‘optional’ facility anymore. Today’s contact centres are up against..
In the web, where everything is vulnerable to attack, no one desires to keep a website wide-open to attacks. Small and Medium Business (SMB) website owners invest quite a lot to attract quality..
Transferring large files over the internet have always been a problem. Even at a personal level, one quite frequently needs to send files larger than the usual 20 MB emailing limit. Situations are..
Organizations looking to migrate to the cloud need to be aware of not only the rewards the transition will bring, but also the risks associated. While the knowledge of the gains will provide the..
Enterprises tend to get so focused on cloud migration that the real challenge is often forgotten until it’s too late: Creation of highly scalable and robust systems. Turns out that the real..
Although Hadoop has emerged as the panacea for all types of computing challenges faced by modern businesses when it comes to predictive analytics, certain roadblocks still remain. The platform..
Cloud computing has proved its worth when it comes to supporting scalable business architectures in today’s complex business world. But one of the big advantages that gets underplayed while..
When large business operations are considered, efficiency becomes a prime concern. And a particular problem with traditional storage centers is precisely this: lack of scalability accompanied by..
Regulatory compliance is an important aspect of cloud computing, and this more true than elsewhere in the case of businesses that interact with card payments. Given the sensitive nature of..